Refund and Returns Policy
Eligibility for Refunds:
At CAnotarycourse.com, we are committed to ensuring that our customers have a positive and hassle-free experience. We understand that sometimes plans change, which is why we offer a refund under the following conditions:
- Technical Difficulties: If you are unable to start the course due to technical issues on CAnotarycourse.com, you are eligible for a full refund.
- Course Not Started: If you have not begun the course, you are entitled to a full refund. We understand that circumstances can change, and we’re here to accommodate those changes.
- This course is approved by the Secretary of State and follows the official state's study guide. No guarantees are made in regards to passing/failing. No partial or full refunds are given whether the exam is passed or failed.
- Cancellation of Certification: In the event that CAnotarycourse.com’s certificate of approval is cancelled by the Secretary of State, and you purchased the course within 30 days following this cancellation, you are eligible for a full refund.
How to Request a Refund:
To request a refund, please follow these simple steps:
- Email Request: Send an email to info@CAnotarycourse.com. In your email, please include your full name, the email address used to register for the course, and the reason for requesting a refund.
- Processing Time: Upon receiving your request, our team will review it to ensure it meets our refund policy criteria. This process usually takes a few business days.
- Refund Issuance: Once your refund request is approved, we will process the refund to your original method of payment. Please note that depending on your bank or credit card company, it may take additional time for the refund to reflect in your account.
Refund Request Deadline:
Please note that refund requests must be made within 30 days of the purchase date. Requests made beyond this period will not be eligible for a refund.
Contact Us:
Should you have any questions regarding our refund policy or if you need assistance, please don’t hesitate to contact us at info@CAnotarycourse.com. Our customer support team is here to help and provide any information you may need.